Home > Pathology Clinical Services > Client Services
Client
Services
Call Client Services 804-828-PATH (828-7284); 1-800-363-9234
Client Services is the center of communications for all of the Pathology laboratories. Clients are greeted by an experienced staff of customer service representatives who are also experienced medical technologists with a comprehensive understanding of the VCUHS laboratory system.
We assist you with:
- verbal reporting of test results
- questions regarding specimen requirements or special handling
- questions regarding turnaround time and report status
- ordering additional tests on previously submitted samples
- generating duplicate reports or sending reports to other physicians
- cumulative test reporting on patients upon request
- technical and logistical information
Locations:
Client Services is located in the Clinical Support Center, Room 522, 403 N 13th Street.
The mailing address is:
Client Services
Clinical Support Center
PO Box 980258
Richmond, VA 23298-0258
(804) 828-7284; FAX (804) 628-8724
The Anatomic Pathology Receiving area is located at the MCV campus in the Gateway Building, 1200 E. Marshall Street, 6th floor, (804) 828-9739.
The Apheresis Treatment Area is located at the MCV campus in the Gateway Building, 1200 E. Marshall Street, 6th floor, (804) 828-0093.
The Clinical Pathology Receiving area is located on the MCV campus in the Clinical Support Center (CSC), 403 N. 13th Street, 6th floor Room 643.
The Forensic Toxicology Receiving area is located on the MCV campus in the Clinical Support Center (CSC), 403 N. 13th Street, 6th floor Room 626.
Contact Information:
 |
Supervisor: Outreach Business Operations
Client Services, Couriers, Phlebotomy and Patient Service Centers, etc
Brenda Hunt, BS, MT (ASCP)
Office: (804) 628-3995
Cell: (804) 922-0464
FAX: (804) 628-8724
bhunt@mcvh-vcu.edu
The Business Operations Supervisor can assist with additional specialized service needs that do not require immediate attention.
|
|
Kathie Gordon, BS, MT (ASCP)
Office: (804) 828-7284
FAX: (804) 628-8724
kgordon@mcvh-vcu.edu |
|
Annette Hairfield, BS, MT (ASCP)
Office: (804) 828-7284
FAX: (804) 628-8724
ahairfield@mcvh-vcu.edu |
|
Jazmin Harris
Office: (804) 828-7284
FAX: (804) 628-8724
jharris5@mcvh-vcu.edu
|
 |
Marianne Scott, BS, MT (ASCP)
Office: (804) 828-7284
FAX: (804) 628-8724
mscott5@mcvh-vcu.edu |
 |
Pat Smith, BS, MT (ASCP)
Office: (804) 828-7284
FAX: (804) 628-8724
psmith5@mcvh-vcu.edu |
|
Lauren Wheeler, MLS (ASCP)CM
Office: (804) 828-7284
FAX: (804) 628-8724
lwheeler@mcvh-vcu.edu |
 |
Samara Woodson, BS, Biology
Office: (804) 828-7284
FAX: (804) 628-8724
swoodson@mcvh-vcu.edu |
|
