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The quality assurance program of transfusion medicine

Call TM/Blood Bank Services 804-828-0256

Home | Apheresis | Quality Assurance

The vision of VCUHS Transfusion Medicine (TM) is to be a preeminent provider of transfusion medicine services. Our mission is to:

• Provide safe and efficient, quality products and services to our patients
• Be innovative leaders in education and research.

To that end, we have established a comprehensive program of Quality Assurance in order to significantly decrease errors, enhance our credibility, comply with regulatory agencies, reduce costs and improve our productivity, product safety and quality.

Our Quality Assurance Program incorporates Good Manufacturing Practice (GMP) to assure blood product safety, potency, and purity. Other benefits include:

• Continuous process improvement
• Coordination of intra & interdepartmental processes. 

Our Program serves as a model for other labs and hospital departments and forms the basis for future enhancement to ISO-9000 QA. It is promoted by the American Association of Blood Banks (AABB).

Shared Values in 
In addition to our Quality Assurance Program, we strive daily to achieve our goals in Patient Care, Education, Research and Service: 

Patient Care: 

• Show dignity and respect to all patients
• Give support to patient’s families and friends
• Be responsive to patient needs
• Maintain confidentiality of patient information
• Show compassion

Education: 

• Lead in latest technology
• Inspire scientific curiosity
• Promote professional growth
• Be open to all: leaders, teachers, students, and participants

Research: 

• Participate
• Cooperate
• Institute multi-disciplinary, multi-facility projects
• Share findings by contributing to the scientific literature

Service: 

• Fiscally responsible
• Consistent in meeting our patients needs
• Professional in manner
• Courteous and friendly
• Receptive to ideas for improvement
• Open communication
• Excel in efficiency and effectiveness

We are one people moving forward toward the same goals; always remembering that the patient is the ultimate beneficiary of our shared values and quality improvement within Transfusion Medicine. 

Updated March 3, 2008